Privacy Policy

Introduction

MonarchHill Henderson Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your information.

Information We Collect

We collect information that you provide directly to us when you:

• Request a quote or estimate for concrete services
• Contact us via phone, email, or contact forms
• Schedule a consultation or service appointment
• Make a payment for services rendered
• Sign up for newsletters or promotional communications

This information may include your name, address, phone number, email address, property details, and payment information. We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, and browsing behavior through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our concrete services
• Process your requests and complete transactions
• Communicate with you about your projects and appointments
• Send you estimates, invoices, and service confirmations
• Respond to your questions and provide customer support
• Send you marketing communications if you have opted in
• Improve our website and understand how visitors use it
• Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business, such as payment processors, scheduling software, or email service providers
• When required by law, such as in response to a subpoena or court order
• To protect our rights, property, or safety, or the rights of others
• In connection with a business transfer, such as a merger or sale of our company

Any third parties with whom we share your information are required to protect it and use it only for the purposes we specify.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to object to certain processing of your information

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: